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Genesis Credit Payment Options

Genesis Finance is offering flexible financing and leasing terms on new vehicles. You can choose any combination of term and genesis credit payment option that suits your preference — terms include paying in full in a few years or choosing a longer-term vehicle and making payments while still keeping the rates low. Find out the different payment options you can explore.

Create an Online Account to Make Your Genesis Credit Payments

Among the different Genesis payment options is the online method, which is by far the most convenient. You create your Genesis Finance account and begin making your Genesis credit payments using your phone, tablet, or computer. To create an account, follow the steps below;

  • Visit the Genesis Finance website by entering the following URL into your browser; www. genesis finance usa.com.
  • On the top-left of your screen, click on the “Create an Account” link.
  • Scroll down to the dark online form and enter the following details;
    • Your Genesis Finance Account Number or VIN. You will find these details in the welcome note you received upon vehicle purchase and your contract, respectively.
    • Date of birth. Begin with the month, date, then the year.
    • Last four digits of your Social Security Number.
  • Click on the “Verify” button.
  • Next, type in the following information;
    • Your Email Address.
    • Type in a password of your choice. You can use Google’s password suggestions or customize yours to meet the requirements.
    • Re-enter the password to confirm.
    • Go through the Genesis Finance terms and conditions carefully. If you agree with them, check the box.
    • Choose the security questions you are comfortable answering by clicking on the empty box.
    • Provide an accurate answer in the box that follows.
    • Click “Continue.”
  • You will have to verify your email address. So check your inbox and click on the “Verify” button.
  • Select the email notifications you would like to receive from Genesis Financial by checking the empty boxes.
  • Click on the “Create Account” button.

Make a Genesis Credit Payment by Logging in to your Account

You have to log in to your account first. After creating your account, you need to customize the account to enjoy more online features. Follow the steps below and learn how.

  • Visit the Genesis homepage.
  • At the top left of your screen, you will see the login tab. Enter the following information;
    • Your Username.
    • Your Password.
  • If you use a personal device during the login process, you can check the “Remember Me” box.
  • Click on the “LOGIN” button.


Genesis Financial makes your online experience even better with AutoPay. This feature enables you to make your monthly Genesis credit payments automatically on the scheduled date. All you need to do is ensure you have enough money in your account.

To set up AutoPay;

  • Click on “Payments” on the menu. 
  • Next, click on “Set up AutoPay.”

Other Genesis Credit Payment Options

There are plenty of other alternatives for online payment that you can explore. Check them out.

Pay by Mail

You have many options to choose from when mailing your payment to Genesis Financial. Make sure that you attach your coupon too. However, if you do not have a coupon, you should include your account number.

Retail Customers – Include your account number on your check

Regular Mail Address:

Genesis Finance

P.O. Box 650805

Dallas, TX 75265-0805

Overnight Mail Address:

Genesis Finance

Box 650805

1501 North Plano Rd., Suite 100

Richardson, TX, 75081

Lease Customers – Please write your account number on the check

Regular Mail Address:

Genesis Finance

P.O. Box 660891

Dallas, TX 75266-0891

Overnight Mail Address:

Genesis Finance

Box 660891

1501 North Plano Rd., Suite 100

Richardson, TX, 75081

Pay by Phone

Genesis Financial has two phone payment methods. First, there’s the automated phone service and the live customer service.

To contact the Automated Phone System or a Live Representative, call at Call 84-GENESIS-7 (844-363-7477). Ensure you have the following details with you when making the call;

  • Your Genesis Account Number.
  • Your Banking information.

Using the Automated Phone System will attract a $3.95 fee for each payment. Calling a live representative will require a fee of $7.95 for every Genesis payment you make.

The Pay by phone service is provided through Genesis Financial’s vendor, ACI.

Western Union

There are many western Union branches in thousands of locations in the U.S. If you’d like to make your payment in a local Western Union office, Call (800) 325-6000. You will need the following details when processing your payment via Western Union:

Pay to: Genesis Finance

City Code: Hyundai

State Code: C.A.


To make your payment via MoneyGram, Call (800) 926-9400 to get your local office. Make sure you present the following details for the processing of your payment:

Company: Genesis

Use Code: 3814

Receive Code: 3814

Genesis Credit Payment Questions and Answers

Can I post-date my Genesis Financial payment?

You cannot post-date your mail payments to Genesis Finance. However, you can post-date payments by phone or online using a routing number and bank account.

I made a payment. How long will it take for Genesis Financial to credit the payment to my account?

Genesis Financial will credit your payment to your account on the same day you pay it if you make the payment before 8 pm E.T.;

  • By phone.
  • Through your online account.

However, if you make the payment after 8 pm E.T., the payment may reflect in your account in 24 hours.

I’m experiencing financial hardships. What can I do?

If you are experiencing financial hardships and are eligible, Genesis Financial allows you to defer your payment by one month through their website.

Can another person other than me pay on my Genesis account?

Yes. Any authorized signer on your bank account can pay on your Genesis Finance account. They should have the following details;

  • Your Genesis Finance account number.
  • Payment Information.

Customer Service

Customer Support: 


Roadside assistance:

Automated Account Access:


Social Media Links

Facebook: https://www.facebook.com/GenesisMotorAmerica/

Twitter: https://twitter.com/genesisusa

Instagram: https://www.instagram.com/genesis_usa/

Youtube: https://www.youtube.com/channel/UCHePEXTqWF-lexZaIkFHTMw